Shipping policy

Shipping Policy

At Aloegena, we ship fast, safely, and worldwide.

 

PROCESSING TIME

 

All orders are processed within 1–2 business days.

You’ll receive a tracking number as soon as your order ships.

 

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ESTIMATED DELIVERY TIMES

 

• Canada: 2–4 business days

• USA: 3–5 business days

• International: 6–7 business days

(Delivery times may vary based on location, customs, or carrier delays.)

 

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ORDER TRACKING

 

Once your package ships, you will receive an email with your tracking link.

You can check your order status anytime.

 

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LOST OR DAMAGED PACKAGES

 

If your package is damaged, missing, or severely delayed, email us at

📧 contact@aloegena.com

We will replace or refund your order without hassle.

 

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INCORRECT ADDRESS

 

If the delivery address provided is incorrect, we are not responsible for lost packages.

Please double-check your details before placing the order.

 

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INTERNATIONAL DUTIES & TAXES

Some countries may charge customs duties or taxes. These are the responsibility of the customer.